Privacy Policy

Dear User,
on this page you will find information on how your personal data is managed through our website.
We provide this notice not only to comply with the legal obligations on personal data protection provided for by Regulation (EU) 2016/679 GDPR or “Regulation”, and by national legislation, Legislative Decree June 2003, No. 196 of the Personal Data Protection Code, but also because we believe that the protection of personal data is a fundamental value of our business activity and we want to provide you with all information that can help you protect your privacy and control the use made of your data in relation to your browsing experience on our website.

Data Controller and Data Protection Officer

The Data Controller of personal data, namely the party that makes decisions regarding the methods and purposes of processing, is:

Gestione Vacanze Srl
Registered Office Address: Via Alcide De Gasperi 32, 63066 Grottammare (AP)
Phone: (+39) 0736 892460
E-mail: info@villapicena.it
VAT No.: 02530720446

The Data Protection Officer is:

Information on the processing of personal data

When you visit, browse or use the services available on this website, we may process the following personal data (i.e. data relating to identified or identifiable persons). For each type of data, you will find information regarding the purpose of processing, whether providing the data is mandatory or optional, the methods and place of processing, the legal basis for processing, as well as the parties to whom the data may be disclosed and the related retention period.

Name, surname, username

Purpose of processing	Whether providing the data is mandatory or optional	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Account registration Provision of the service requested by you (e.g. registration for webinars, newsletters, quotes) Together with any contact details provided (see below) and with your consent, the sending of promotional messages about the products and services of Gestione Vacanze Srl and, where applicable, other group companies. With your consent, together with the further information set out below, profiling activities and analysis of the browsing experience for marketing and promotional purposes	Mandatory for account creation Mandatory for the performance of the requested service Except where the data is necessary for other purposes, providing data for sending promotional messages about the products and services of Gestione Vacanze Srl and, where applicable, other group companies, or for profiling activities, is optional and may be omitted.	Processing connected to the web services of this website takes place at the Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are adopted to prevent data loss, unlawful or incorrect use and unauthorised access.	With regard to purposes connected to account management and the performance of the requested service, your data is processed on the basis of the need to carry out your request. With regard to the purposes of sending promotional messages and/or profiling purposes, data is processed only if you have given your specific consent.	Data may be disclosed to other companies, acting as data processors, for the technical management of the account and website. Furthermore, if consent is given for data processing for marketing purposes and possible profiling, the data may also be processed by marketing agencies, market research companies or other companies of Gestione Vacanze Srl, acting as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities and profile analysis.	For the period strictly necessary to achieve the purposes for which they were collected (i.e. for the duration of the relationship with the customer, and for retention for civil, tax and accounting purposes). In the event of data processing for marketing and/or profiling purposes, data is retained until consent is withdrawn, or for the maximum periods permitted by law.

Billing information and payment data

Purpose of processing

Whether providing the data is mandatory or optional

Methods and place of processing

Legal basis for data processing

Data recipients

Data retention period

Tax and accounting management of transactions
Provision of the service you subscribed to (e.g. webinar registration)
Third parties providing the payment service have access only to limited information concerning this data

Mandatory for completing the purchase and providing the requested service/product

Personal data is processed mainly using automated tools. Specific security measures are adopted to prevent data loss, unlawful or incorrect use and unauthorised access.

Your data is processed on the basis of the need to perform the purchase contract.

Data may be disclosed to other companies, acting as data processors, for the technical management of the account and website
Furthermore, data may be disclosed to third parties (e.g. marketing agencies or other companies) for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities.

For the period strictly necessary to finalise the transaction and for retention for civil, tax and accounting purposes.

Email address

Purpose of processing	Whether providing the data is mandatory or optional	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Account registration Provision of the service requested by you (e.g. registration for events, webinars, newsletters, quotes) Sending information and other activities necessary for the conclusion or performance of contracts to which the data subject is a party Sending newsletters if you register for the relevant service With your consent, sending commercial information, including by email, to propose our products or services, conduct customer satisfaction surveys, market research and promotional activities in general With your consent, profiling activities and analysis of the browsing experience for marketing and promotional purposes	Mandatory for account creation and for managing and carrying out your requests Optional for sending promotional messages about the products and services of Gestione Vacanze Srl and, where applicable, other group companies	Processing connected to the web services of this website takes place at the Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are adopted to prevent data loss, unlawful or incorrect use and unauthorised access.	With regard to purposes connected to account management, your data is processed on the basis of the need to carry out your request. With regard to the purposes of sending promotional messages, data is processed only if you have given your specific consent.	Data may be disclosed to other companies, acting as data processors, for the technical management of the account and website. Furthermore, if consent is given for data processing for marketing purposes, the data may also be processed by marketing agencies, market research companies or other companies of Gestione Vacanze Srl, acting as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, data is retained until consent is withdrawn or for the maximum periods permitted by law.

Phone number

Purpose of processing	Whether providing the data is mandatory or optional	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Management of the request sent by the user Provision of the service requested by you (e.g. registration for events, webinars, newsletters, quotes) Allow account verification Assistance with account recovery (where applicable) With your consent, sending commercial information through an operator, via messaging services, SMS, etc., to propose our products or services, conduct customer satisfaction surveys, market research and promotional activities in general	Mandatory for managing and carrying out your request Optional for sending promotional messages about the products and services of Gestione Vacanze Srl and, where applicable, other Group companies	Processing connected to the web services of this website takes place at the Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are adopted to prevent data loss, unlawful or incorrect use and unauthorised access.	With regard to purposes connected to account management, your data is processed on the basis of the need to carry out your request. With regard to the purposes of sending promotional messages, data is processed only if you have given your specific consent.	Data may be disclosed to other companies, acting as data processors, for the technical management of the account and website. Furthermore, if consent is given for data processing for marketing purposes, the data may also be processed by marketing agencies, market research companies or other companies of Gestione Vacanze Srl, acting as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, data is retained until consent is withdrawn or for the maximum periods permitted by law.

Postal addresses

Purpose of processing	Whether providing the data is mandatory or optional	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Management of the information/contact request Provision of the service requested by you (e.g. registration for events, webinars, newsletters, quotes) With your consent, sending commercial information to propose our products or services, conduct customer satisfaction surveys, market research and promotional activities in general	Mandatory for managing and carrying out your request Optional for sending promotional messages about the products and services of Gestione Vacanze Srl and, where applicable, other Group companies	Processing connected to the web services of this website takes place at the Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are adopted to prevent data loss, unlawful or incorrect use and unauthorised access.	With regard to purposes connected to account management, your data is processed on the basis of the need to carry out your request. With regard to the purposes of sending promotional messages, data is processed only if you have given your specific consent.	Data may be disclosed to other companies, acting as data processors, for the technical management of the account and website. Furthermore, if consent is given for data processing for marketing purposes, the data may also be processed by marketing agencies, market research companies or other companies of Gestione Vacanze Srl, acting as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, data is retained until consent is withdrawn, or for the maximum periods permitted by law.

IP address and browsing data

Purpose of processing	Whether providing the data is mandatory or optional	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Website browsing Installation of technical/session cookies to improve website functionality With your consent, sending commercial information, including by email, to propose our products or services, conduct customer satisfaction surveys, market research and promotional activities in general With your consent, profiling activities and analysis of the browsing experience for marketing and promotional purposes	Mandatory to visit the website and access its various features Optional for profiling activities and/or sending promotional messages about the products and services of Gestione Vacanze Srl and, where applicable, other Group companies	Processing connected to the web services of this website takes place at the Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are adopted to prevent data loss, unlawful or incorrect use and unauthorised access.	Your data is processed on the basis of the need to provide you with the tools necessary to visit the website and access the available features. With regard to the purposes of sending promotional messages, data is processed only if you have given your specific consent.	Data may be disclosed to other companies, acting as data processors, for the technical management of the account and website. Furthermore, if consent is given for data processing for marketing purposes and possible profiling, the data may also be processed by marketing agencies, market research companies or other companies of Gestione Vacanze Srl, acting as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities or profiling activities	For the duration of the session and the entire duration of website use. In the event of data processing for marketing and/or profiling purposes, data is retained until consent is withdrawn, or for the maximum periods permitted by law.

Data relating to licensed products and/or subscribed services and to operations carried out in the Store; data relating to the request

Purpose of processing	Whether providing the data is mandatory or optional	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Management of assistance and information/contact requests With your consent, sending commercial information to propose our products or services, conduct customer satisfaction surveys, market research and promotional activities in general With your consent, profiling activities and analysis of customers’ needs and purchasing preferences, as well as how services are used, in order to anticipate customer needs and adapt our products and services accordingly	Mandatory for managing your request Optional for profiling activities and/or sending promotional messages about the products and services of Gestione Vacanze Srl and, where applicable, other Group companies	Processing connected to the web services of this website takes place at the Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are adopted to prevent data loss, unlawful or incorrect use and unauthorised access.	With regard to purposes connected to account management, your data is processed on the basis of the need to carry out your request. With regard to the purposes of sending promotional messages and/or profiling, data is processed only if you have given your specific consent.	Data may be disclosed to other companies, acting as data processors, for the technical management of the account and website. Furthermore, if consent is given for data processing for marketing purposes, the data may also be processed by marketing agencies, market research companies or other companies of Gestione Vacanze Srl, acting as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, data is retained until consent is withdrawn, or for the maximum periods permitted by law.

Content of requests sent through the contact form (e.g. VAT number, any qualification as reseller or customer)

Purpose of processing	Whether providing the data is mandatory or optional	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Management of the request With your consent, sending commercial information to propose our products or services, conduct customer satisfaction surveys, market research and promotional activities in general With your consent, profiling activities for marketing and promotional purposes	Mandatory for managing your request Optional for sending promotional messages about the products and services of Gestione Vacanze Srl and, where applicable, other group companies and for profiling activities	Processing connected to the web services of this website takes place at the Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are adopted to prevent data loss, unlawful or incorrect use and unauthorised access.	Your data is processed on the basis of the need to carry out your request. With regard to the purposes of sending promotional messages and/or profiling, data is processed only if you have given your specific consent.	Data may be disclosed to other companies, acting as data processors, for the technical management of the account and website. Furthermore, if consent is given for data processing for marketing purposes and possible profiling, the data may also be processed by marketing agencies, market research companies or other companies of Gestione Vacanze Srl, acting as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities or profiling activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, data is retained until consent is withdrawn, or for the maximum periods permitted by law.

Personal data contained in the CV (contact details, work experience, etc.)
NOTE: please do not include sensitive data in your CV

Purpose of processing	Whether providing the data is mandatory or optional	Methods and place of processing	Legal basis for data processing	Data recipients	Data retention period
Management of applications received and personnel selection	Mandatory for the assessment of the application by Gestione Vacanze Srl	Processing connected to the web services of this website takes place at the Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are adopted to prevent data loss, unlawful or incorrect use and unauthorised access.	Your data is processed on the basis of the need to evaluate your CV following your request expressed by sending the CV itself.	Data may be disclosed to third parties (e.g. personnel recruitment agencies) for purposes strictly connected to the management of the application.	For the period strictly necessary to achieve the purposes for which they were collected, i.e. for the period required to assess the application submitted. In any case, CVs received are deleted every 12 months.

You may find further information relating to the processing of your personal data (for example in relation to the purchase/subscription of products or services) in the notices available in any other sections of the website and duly highlighted.

Rights of data subjects

You may access your data at any time and free of charge, receive your electronic personal data in a structured, commonly used and machine-readable format and ask us to transmit it to another data controller (data portability), as well as have it corrected, updated, amended or deleted (subject to any applicable exceptions). Please note that requests for data deletion are subject to current legal obligations and document retention requirements imposed on us by laws or regulations.

Where the processing of your data is based on consent, you have the right to withdraw consent at any time. Therefore, you always have the right to object to the sending of newsletters and to data processing for all or only some marketing or commercial purposes. You may also update the data provided to Gestione Vacanze Srl by sending an email to info@villapicena.it, or by post to Gestione Vacanze Srl, Via Alcide De Gasperi, 32 • 63066 • Grottammare (AP)

When contacting us, please make sure to include your name, email address, postal address and/or telephone number(s) to ensure that we can handle your request correctly.

If you believe there is a problem with the way personal data is managed, you have the right to lodge a complaint with the national personal data protection authority or with that of any other EU or EEA country.